It's built for regulated calling: permitted-hours enforcement, DNC/DND registry scrubbing before every dial, recorded disclosure at call start, and a complete audit trail. We ship jurisdiction presets — RBI for India, TCPA and FDCPA for the US, FCA for the UK — and your compliance team approves every script before a single account is dialed.

It de-escalates, flags the dispute, stops the calling sequence for that account, and routes it to your team with the transcript. It cannot threaten or harass — the script is locked and deviation isn't possible.

REST API and SFTP batch, both directions — account files in, dispositions and PTP dates back out in real time. Works alongside your existing dialer stack during rollout.

It sends a payment link — UPI, card, ACH, whatever your market uses — by SMS or WhatsApp while the borrower is still on the line, confirms receipt, and logs the outcome. No card details are ever taken over voice.

Pre-due through 60 DPD — where coverage and consistency beat persuasion. Your senior collectors keep the hard 90+ cases, briefed with full transcripts instead of cold notes.